SHIPPING & RETURNS

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At Vellisse Roma, customer satisfaction is our priority.

If you are not completely satisfied with your purchase, you may request an exchange or return within 14 days of receiving your order.

Items must be unused, in their original condition, with all tags attached and in the original packaging.

For hygiene reasons, certain accessories and personalized items may not be eligible for return or exchange.

To initiate a return or exchange, please contact our customer support team with your order details.

We reserve the right to refuse returns that do not meet the conditions outlined above.